How Often Should You Measure Your Organization's KPIs?
Many organizations track their key performance indicators (KPIs) using a balanced scorecard approach. The collected feedback...
How to Drive Collaboration Across Your Organization
We all know that two heads are generally better than one. In the areas of continuous improvement (CI) and operational...
The Truth Behind Operational Excellence Myths
Operational excellence (OpEx) can be a mystery for some people. While OpEx doesn’t have a precise definition that is fully...
Top Issues with Your CI Model and How To Fix Them
Most organizations pursuing implementation of continuous improvement (CI) will follow some variant of the Deming Cycle for...
5 Signs You Should Change Your Operational Excellence Strategy
It’s best to establish a long-term strategy and stick with it rather than make frequent changes. After all, a strategy...
The Worst Advice We've Ever Heard about Operational Excellence
I cringe to write bad advice in case someone misreads the headline and follows these suggestions. Oh well, here are...
Back to Basics: Eleven Things Every OpEx Manager Should Know
No matter where you are in your operational excellence (OpEx) process, it’s worth going back to basics and looking for...
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