The first thing to realize when looking for a continuous improvement model is that it is not just a collection of tools or a specific named and highly touted program that excludes other valuable methodologies. A continuous improvement model includes a mindset and approach that engages workers in understanding their customers and their processes and driving efforts toward sustainable changes for the better.
Tags: Continuous Improvement
Do you remember Aesop’s story of the tortoise and the hare? The tortoise plods along slowly and steadily while the hare has an exciting start, racing off toward the finish line. Then the hare stops to rest, burns out, or hits some kind of obstacle. Meanwhile the slow and steady tortoise keeps chugging along and wins.
Just like anything shiny and new, implementing continuous improvement has a mystique and attraction when it first hits prime time. However, after a while the newness wears off and the CI process must stand on its own merits. At times, frankly, it doesn’t.
Tags: Operational Excellence